Cancellation Policy

Cancellation Policy

Last updated: 1 May, 2025

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Cancellation Policy

At businessclassairticket.com, we understand that travel plans can change unexpectedly. Our cancellation policy is designed to offer you clarity, flexibility, and fairness while adhering to the specific terms and conditions set by our trusted travel partners, including airlines, hotels, car rental agencies, and tour operators.

We recognize that unforeseen circumstances such as emergencies, schedule changes, or global events may impact your travel itinerary. To help you manage these changes smoothly, we strongly encourage you to carefully review this policy before finalizing your booking.

Your Order Cancellation Rights

You may cancel your booking within 24 hours of confirmation to receive a full refund, provided the cancellation is made at least 7 days before the scheduled departure.

To exercise your right to cancel, please notify us clearly through one of the following methods:

Email: info@businessclassairticket.com

Phone: +1 (855) 359-1181

Booking Information and Refunds

Once your cancellation request is received, we will process your refund within 14 days. The reimbursement will be issued using the same payment method you used for your original booking, with no fees charged for this refund.

1. General Cancellation Policy

• All cancellation requests must be submitted in writing either via email to info@businessclassairticket.com or through our official customer support channels available on our website.
• Cancellation fees are determined by several factors, including:
  • The type of service booked (e.g., flight, hotel, tour, car rental)
  • The individual policies of the service provider or supplier
  • The timing of the cancellation in relation to your scheduled travel date

2. Airline Tickets

• Most airline tickets booked through businessclassairticket.com are non-refundable and non-transferable.
• In certain cases, if allowed by the airline, tickets may be canceled or changed for a fee. These changes are subject to:
  • The airline's fare rules
  • Seat and fare availability at the time of the request
• No refunds will be issued for:
  • No-shows (when the traveler does not board the flight)
  • Partially used tickets (e.g., one leg of a round trip)

3. Hotel Reservations

• Hotel cancellation policies vary significantly based on the hotel, room type, and rate selected.
• Some reservations may be fully refundable if canceled within a specific time frame (typically 24 to 72 hours prior to check-in).
• Other bookings, such as discounted or promotional rates, may be completely non-refundable.
• Any refund related to a hotel reservation is subject to:
  • The terms and conditions of the individual hotel provider
  • The timing and method of the cancellation

4. Tour Packages and Activities – Cancellation Terms

• Cancellations made more than 30 days prior to the scheduled departure date may be eligible for a partial or full refund, depending on the policies of the respective tour operator or activity provider.
• Cancellations made within 15 days of the tour or activity start date are generally non-refundable, as most providers consider these bookings final at that stage.
• In the event of a no-show (failure to arrive at the designated meeting point at the specified time), no refund will be issued under any circumstances.

5. Special Circumstances

Refund or cancellation waivers may be considered in exceptional cases such as:

• Medical emergencies
• Bereavement

Valid supporting documentation is required, such as:

• Medical certificates
• Death certificates

The approval of these exceptions is:

• Subject to the discretion of the service provider
• Not guaranteed, even with documentation

Cancellation Procedure

(A) Notification Requirement:

To begin the cancellation process, we kindly request that you notify us as early as possible. Prompt communication allows our team to assist you more efficiently and may help minimize or avoid cancellation fees.

(B) Applicable Cancellation Fees:

Cancellation fees are determined by the policies of the respective service providers (such as airlines, hotels, or tour operators) and the fare conditions associated with your specific booking. These fees can vary significantly based on several factors, including:

• The proximity to the scheduled departure or check-in date
• The type of service (e.g., non-refundable, flexible fare)
• The fare rules in effect at the time of purchase

(C) Refund Eligibility:

Refund processing times may vary due to:

• Service provider policies
• The original payment method used
• Specific ticket terms and conditions

(D) Payment Method Impact:

Refund processing times may vary depending on several factors, including the airline's refund policies, the original method of payment, and the specific fare conditions of the ticket.

(E) Documentation Requirements:

• Service providers may require supporting documents to process refund requests.
• These documents can include (but are not limited to):
  • Proof of payment
  • Government-issued identification
  • Booking confirmations
  • Relevant correspondence related to your case

(F) Communication Channels:

Using the designated communication channels specified by the service provider can expedite the refund process.

(G) Escalation Procedures:

If a refund request is denied or remains unresolved, customers may be required to follow the formal escalation procedures established by the service provider.

(H) Refund Tracking:

Many service providers offer online tracking tools that allow customers to monitor the status of their refund requests in real time.

(I) Refund for Partial Services:

If only part of the service has been used, the refund amount may be prorated or adjusted according to the extent of usage and the service provider's refund policy.

(J) Non-Refundable Fees:

Certain fees incurred during the purchase or processing of services may be non-refundable.

(K) Special Circumstances:

In cases of medical emergencies, bereavement, or other exceptional circumstances, service providers may grant refunds or waive fees.

(L) Refund Denial Reasons:

Refund requests may be denied for several reasons, including but not limited to:

• Non-compliance with the service provider's refund or cancellation policies
• Incomplete or missing documentation required to process the refund
• Late submission of the request beyond the allowed time frame

(M) Refund Processing Delays

Refund processing times may be delayed due to factors such as high request volumes, mandatory verification steps, or unforeseen technical issues.

6. Policy Variations

Airline-Specific Cancellation and Refund Policies

Cancellation and refund rules can differ greatly among airlines and depend on various factors, including:

• Fare type (e.g., refundable, non-refundable, discounted)
• Travel route and destination
• Booking class and ticket conditions
• Promotional offers and special deals

7. Changes in Policies

businessclassairticket.com reserves the right to modify, update, or revise this Cancellation Policy at any time, at its sole discretion and without prior notice.

8. Our Support Team

If you have any questions or require further clarification regarding our Cancellation Policy, our dedicated Support Team is available 24/7 to assist you.

Contact us anytime:

By email: info@businessclassairticket.com

By phone: +1 (855) 359-1181